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Switching electricity supplier (bytte strømleverandør)

What applies when you switch electricity supplier in Norway: who does what, binding and notice, the right of withdrawal, Norgespris, moving house, the grid company's default supply and what is on the bill. Every section rests on NVE (the energy regulator), Elhub, Forbrukerrådet (the Consumer Council), Forbrukertilsynet (the Consumer Authority), the standard supply terms or the law texts on Lovdata, linked under the section.

Sources checked 11 October 2026

How a switch works

You have two contracts: an electricity contract with the supplier for the electricity you use, and a grid contract with the grid company that carries it to your home. You choose the supplier; the grid company is set by where you live. It is the electricity contract you switch.

  1. You sign a contract with the new supplier. It has to be in writing, but it can be made online or by text message.
  2. The supplier has to identify you through a secure log-in and obtain your consent electronically.
  3. You confirm the contract to Elhub, either on Elhub's Min side or by signing with BankID at the supplier. Without that confirmation the switch is not carried out.
  4. The new supplier reports the switch to Elhub, and Elhub carries it out on the start date.
  5. Elhub tells the old supplier that its supply ends.

According to NVE, the simplest way is to tell the new supplier: it reports the switch to Elhub, which informs the old supplier that you are ending the contract. Under the standard supply terms, the supplier asked to carry out the switch is responsible for ending the old contract correctly, unless something else has been agreed.

How soon the switch happens depends on the start date. For a metering point with a smart meter (AMS, interval-settled), the new supplier has to report the switch to Elhub no earlier than four and no later than one calendar day before the start date; for a profile-settled metering point, no earlier than six and no later than three working days before.

As a main rule, switching supplier is free of charge, according to NVE. If your contract has a binding period, the supplier may charge an exit fee (see below).

What you need

The new supplier needs your metering point ID (målepunkt-ID), your name and postal address, and the address of the installation and the billing address if they differ from the postal address.

The metering point ID is an 18-digit number that starts with 7070575000. It is on your invoice, and you can also find it on Elhub's Min side (minside.elhub.no). It is not the meter number printed on the meter itself. The grid company's invoice has to show what information you need to give to switch supplier.

The grid contract and the electricity contract for a metering point have to be in the same person's name.

If you live in a housing cooperative where the homes are metered together (fellesmåling), the board chooses the supplier and you cannot choose your own.

Binding period and notice

The binding period (bindingstid) is how long you are tied to the contract. The notice period is how far in advance you have to cancel it. The standard supply terms, negotiated by Forbrukertilsynet with the industry, say:

Some suppliers have their own terms instead of or in addition to the standard terms. The supplier then has to point out which provisions of the standard terms it departs from and what that means for you.

In the comparison you can filter the fixed-price contracts by binding period.

Leaving a fixed-price contract early

If you switch supplier while a fixed-price contract is still running, the old supplier may charge an exit fee (bruddgebyr).

Under the standard supply terms, the fee covers the supplier's financial loss: the difference between the agreed price and an average of the Nasdaq forward price for the remaining months, multiplied by the kWh you are expected to use for the rest of the contract, based on the installation's past consumption.

According to NVE, the industry and Forbrukertilsynet agree that you only have to cover the direct financial loss the supplier suffers when you break the contract, but some suppliers have their own terms. NVE therefore advises contacting the supplier before cancelling such a contract.

Moving house has rules of its own (see “Moving house”).

The 14-day right of withdrawal

If you sign the contract at a distance or away from the supplier's business premises – for example on the supplier's website, on its “Min side”, by phone or on the doorstep – you have a 14-day right of withdrawal under the Right of Withdrawal Act (angrerettloven). Forbrukertilsynet's view is that this applies to every electricity contract, fixed-price contracts included, and that the period is 14 days from the day the contract was made.

If the supplier did not give you the information about the right of withdrawal before the contract was made, the period is extended by up to 12 months.

You withdraw by telling the supplier within the period, using the withdrawal form or in another clear way. It is up to you to show that you did, so the standard supply terms say the notice should be in writing, for example by e-mail or letter.

If you expressly asked for supply to start before the withdrawal period was over, you pay for the electricity delivered until you withdraw.

If a seller calls you without your having asked, you are not bound until you have accepted the offer in writing after the call.

Switching supplier while on Norgespris

Norgespris is an arrangement with the grid company, not with the supplier, and it neither affects nor replaces your electricity contract, according to Elhub. You still need an electricity contract with a supplier, and you are free to choose the supplier.

It is the metering point that is bound to Norgespris. Once the 14-day cancellation period is over, the metering point is bound for the rest of the price period. The current price period runs to 31 December 2026 inclusive.

On Norgespris you still pay the supplier's markup and any monthly fee, and consumption above the cap (5,000 kWh a month for a home, 1,000 kWh for a cabin) is billed at your contract's price.

Norgespris is settled on the grid (nettleie) invoice. With combined billing (gjennomfakturering), the amount appears in the grid part of the supplier's invoice.

The comparison here ranks contracts without Norgespris and the electricity subsidy.

Moving house

When you move, you can always cancel your electricity contract with 14 days' notice. That includes a fixed-price contract with a binding period, and the supplier cannot claim compensation for the cancellation. You pay for the electricity until the notice period ends.

You can report moving out directly to the supplier or the grid company, so that you are taken off the meter. Elhub sends you a notice when your customer relationship on a meter with an active contract ends.

In the new home you sign an electricity contract with a supplier and confirm it to Elhub, as for a switch. The supplier reports the takeover to Elhub, and Elhub has to accept a takeover date up to 30 working days before the report arrives. If you have no electricity contract when you take over, you get electricity under the grid company's default supply (see the next section).

If you move to an area served by another grid company, you also need a new grid contract with that company, and you have to tell your supplier.

Your contract may give the supplier the right to move it to the metering point in your new home. If the supplier does so, it has to send you the contract's terms in writing.

Norgespris follows the meter, not the person. The home you leave stays bound to Norgespris for the binding period, also with a new owner or tenant. If Norgespris is not registered in your new home, you have to order it yourself if you want it.

If you have no electricity contract

If you have no electricity contract, the grid company is obliged to supply you. This is called leveringsplikt (default supply). It applies, for example, after a move, when your supplier can no longer supply (for example after a bankruptcy), or when the supplier has ended supply because the bill was not paid. NVE describes default supply as a temporary arrangement until you have signed a contract with a supplier.

The price is set by regulation. For the first six weeks it equals Nord Pool's hourly price in the price area plus a markup of 5 øre/kWh. After six weeks the markup is 8 øre/kWh. The markup excludes taxes.

The grid company has to tell you in writing about the terms, which suppliers serve the area and how to get a supplier, and then send you a reminder at least every three months. Changes to price and terms have to be announced at least three weeks ahead. The invoice has to say that you are on default supply.

Default supply lasts until a supplier you have signed with takes over.

What is on the bill?

The bill consists of electricity, which you pay to the supplier; the grid fee (nettleie), which you pay the grid company to carry the electricity to your home; and taxes: VAT, the electricity tax (elavgift) and the Enova levy. The grid fee has a fixed part (fastledd) and a part that follows consumption (energiledd).

You pay the electricity tax to the grid company, not to the supplier. The Enova levy is a surcharge on the grid fee that goes to the Energy Fund (Energifondet). The electricity subsidy is deducted on the grid invoice, and Norgespris appears as a deduction or a charge on the same invoice.

Households in Nordland, Troms and Finnmark pay no VAT on electricity. The electricity tax exemption covers a smaller area: households in Finnmark and seven municipalities in northern Troms (Karlsøy, Kvænangen, Kåfjord, Lyngen, Nordreisa, Skjervøy and Storfjord).

With combined billing (gjennomfakturering) you get one invoice from the supplier for both electricity and the grid fee; otherwise you get two.

The total prices in the comparison cover the electricity contract only: the grid fee, the electricity tax and the Enova levy are not included, and the subsidy and Norgespris are not deducted.

Where to compare

The tables on the front page show the electricity contracts in your price area, ranked by estimated total price at the consumption you choose. The prices come from Forbrukerrådet's electricity price portal.

The portal (strompris.no) is Forbrukerrådet's comparison service. By regulation, suppliers have to report every contract they offer to or have signed with consumers there, with price, markup, monthly fee and terms. The supplier's invoice has to say that you can compare electricity contracts on strømpris.no.

This site is not affiliated with Forbrukerrådet.

Compare electricity contracts in your price area →Always check the price with the supplier before you sign.

Questions about switching electricity supplier

How do I switch electricity supplier in Norway?

You sign a contract with the new supplier and confirm it to Elhub, on Min side or with BankID at the supplier. The new supplier reports the switch to Elhub, which tells the old supplier that the contract is ending. The supplier needs your metering point ID, which is on your invoice and on Elhub's Min side.

How long does it take to switch supplier?

The switch happens on the start date. For a metering point with a smart meter, the new supplier has to report the switch to Elhub no earlier than four and no later than one calendar day before that date, and the switch is not carried out until you have confirmed the contract to Elhub.

Does it cost anything to switch supplier?

As a main rule it is free, according to NVE. If you leave a fixed-term contract early, the supplier may charge an exit fee. Under the standard supply terms it covers the supplier's financial loss for a fixed-price contract, and equals the benefit you received, such as a discount, for a fixed-term spot or variable contract.

Can I withdraw from an electricity contract?

Yes, if you signed it online, by phone, on the doorstep or otherwise away from the supplier's business premises. You then have a 14-day right of withdrawal, which according to Forbrukertilsynet also covers fixed-price contracts. Tell the supplier within the period, preferably in writing.

Can I switch supplier while on Norgespris?

Yes. Norgespris is an arrangement with the grid company and does not affect your electricity contract, according to Elhub, and you are free to choose the supplier. It is the metering point that is bound to Norgespris for the price period. The markup, the monthly fee and consumption above the cap are billed under your electricity contract.

What happens to my contract when I move?

You can cancel the contract with 14 days' notice when you move, a fixed-price contract with a binding period included, without paying compensation. In the new home you sign an electricity contract; without one you get electricity under the grid company's default supply. Norgespris follows the meter and stays with the home you leave.

What is default supply (leveringsplikt), and what does it cost?

If you have no electricity contract, the grid company supplies you. The price is Nord Pool's hourly price in the price area plus a markup of 5 øre/kWh for the first six weeks and 8 øre/kWh after that, excluding taxes. NVE describes it as a temporary arrangement until you have signed a contract with a supplier.

All sources (in Norwegian)